Smart Order: How It Works


It Pays to Make a Healthy Commitment

We take nutrition very seriously, here at Purium. That is why we’ve created this rewarding subscription program that promotes consistency toward your long term health goals and incentivizes you along the way! Earn Double Rewards Points every time you shop with a Smart Order on file. That means MORE money towards your favorite purchases.

Keep scrolling to learn more about the incentives, programs, and Smart Order FAQ (setting up an order, changing your date and more!)

Watch Videos

Keep your nutrition goals consistent with Smart Order – a monthly delivery of your products. Watch this NEW video to learn more! Then scroll down to brush up on your knowledge. Click Here for a Spanish version. 

Smart Order Benefits

Smart Order Instructions


Rewarding Healthy Habits

Earn Free Product: 3 & Then Free Program

It takes 90 Days to form a habit and we’re here to help. Make healthy habits with Purium products and we’ll ensure the maximum discount on all of your orders. And now, our NEW process has never been easier! 

Earn free product by following these steps: 

Step 1: Activate and maintain a Smart Order for 3 months. (Login to and click the “Smart Order” tab).

Step 2: Earn 200 Bonus Points when you set up your Smart Order. Plus, get Double (2x) Reward Points on anything you order.

Step 3:  Purchase select products 3 months in a row (with an active smart order on file) and get that product for FREE with your next order.


Eligible Products

  • Epi-Genius Kids
  • Epi-Genius Dogs
  • Heart Aid
  • Super Xanthin
  • Revive-It-All
  • Renew Hair, Skin & Nails
  • Joint Flex
  • Bee Energetic

How 3 & Then Free Works

It’s even easier than before!!!  Think of our new 3 & Then Free system as a vault. Once you order a qualifying product (with an active Smart Order on file) 3 consecutive months in a row, our system will put your FREE product in a “vault,” awaiting to be delivered to you with your very next order!

When you make your next order after the 3rd consecutive month, the free product will automatically be added to your next order with zero ($0) as the price!

Free products earned through September 2021 were awarded Rewards Points and free products earned in October 2021 and beyond will utilize the new automatic system.

No Rewards point system, no confusion, just free product! 


If I buy two of the same qualifying products for 3 months for the 3 & Free, would I qualify for two FREE* products? 

No, you would only qualify for one.


Smart Order FAQs

How do I set up a Smart Order? 

  • Go to “Incentives’ on Visit Click Incentives on the top navigation bar. Then click Smart Order.
  • Sign into your Purium account by clicking “Sign In.” (you will see the screen below)

  • You will be taken to the “My Account” screen. From your account screen, choose the Smart Order tab (next to “My Account” tab).

  • Start a Smart Order by clicking the Smart Order tab outlined in red in the screenshot above! 
  • After clicking Smart Order, you will be brought to the below Smart Order homepage. If you have an active Smart Order, the details will be displayed.  (See screenshot below)


  • Click “Click Here to Set Up Your Smart Order Now” and get started!


Set Up Steps 

After clicking “Click Here to Set Up Your Smart Order now,” you will be navigated to the intuitive and easy to use to Smart Order interface. (See Screenshot below)

  • Choose your product. First, you will be asked to choose your Monthly Subscription. You will be shown our Most Popular subscriptions. You can browse 3 categories: Maintain with Baseline Nutrition, Refine with Head to Toe & 3 and Then Free, and All Products.  Feel free to type your preferred product in the Search bar if you already know what you want! Quick Shop is also available. (See screenshot below).

  • When you find the product you want, click “Add to Subscription” under your selected product. Then navigate to the Smart Order Subscription Box and press “Next”

  • Choose your subscription date. After choosing your product, you can then choose your Subscription Date by using a handy calendar tool. Click the date you want and then click “Next” in the Smart Order Subscription box (Screenschot below).

  • Enter your Shipping Address after confirming your product and subscription date selection. Click “Next” in the Smart Order Subscription box when complete. (Screenshot below)

  • Add your Billing information. After confirming your Shipping Address, you will be prompted to add your billing information. Click “Next” in the Smart Order Subscription box when complete. (Screenshot below)

  • Confirm your selection. You will have a chance to review your product choice, subscription date, shipping address and payment information. Confirm by clicking “Confirm Order” at the bottom.


  • Sit back and wait for your order! After confirming your order, you will be navigated to a final screen confirming your order. Easy, peasy! (Screenshot below)

Ready to get started? Set Up your Smart Order by clicking here.

What’s so rewarding about Smart Order?

  • You earn 200 Bonus Points when you set up your Smart Order
  • $1 spent = 2 points FOREVER!*
    (* must keep Smart Order active)

How do I view my current Smart Order?

View your current smart orders in your accounts page. Click Smart Order on your Account Page.

How do I add items to my Smart Order?

After signing into your Smart Order account, you can scroll to the bottom of the screen and click edit Smart Order.

How do I view my delivery schedule?

After signing into your Smart Order account, you can scroll to the bottom of the screen and click Choose Your Monthly Subscription Order Date.



How do I edit my address?

After signing into your Smart Order account, you can scroll to the bottom of the screen and click Shipping Address.

How do I edit my payment information?

After signing into your Smart Order account, you can scroll to the bottom of the screen and click Payment.

Rewards for Reviews

Earn 1000 Rewards Points Write and submit a compelling and compliant review on that includes before and after photos for programs:

1000 Purium Rewards points will be given for each published review. Points can be used as a $10 product credit on a future order




  1. Why does placing an order for something that you want to try but are not sure you want to get it every month cancel out a smart order? I have a product I would like to try but I don’t want to add it to my smart order because I am not sure I’ll like it or that I will need it every month. I ordered something on May 1st and had a smart order set up for May 20th and when I looked on May 21st, there was nothing showing for a May 20 order. My customer also had that happen and his last order was in April! In

    1. Hi Cheryl! Placing an order before your Smart Order cancels out your Smart Order. We apologize for this inconvenience and we will share your feedback with the team.

  2. For the “buy 3, get 4th free” for the Smart order: If I order 2 Epi-Genius Kids for 3 months in a row (one for me & one for my kids), why do I only get 1 free and not 2 free?

    1. The 3 & Then Free program only applies to 1 free product even if you ordered multiple. You can earn more than 1 type of product for free, but the promotion only applies to a quantity of 1 per unique and eligible product.

    1. Hi! This is due to the manual labor. Standard ULTs are pre-kitted while Customizable ULT is made to your desired changes.

  3. I’ve noticed there are some products under the 3 and free program that are not listed or available while placing a smart order. Like Zincade or epi dogs. Is there a way to order these products for smart order that I’m unaware of?

  4. I am trying to change my smart order and cannot find out how. I would like to delete 2 items and add another. Please tell me how that is possible.

    Thank you

    1. Oh no! This question seems to have been missed. We would love to help. After signing into your Smart Order account, you can scroll to the bottom of the screen and click edit Smart Order.

  5. Why can’t Smart Orders and Orders be two separate things? If I just want to order a single thing it shouldn’t affect my Smart Order, no matter when I place a regular order.

    1. We apologize! In the history of a Smart Order, it has been known as a “back-up” order. With that logic, it would be cancelled for the month if the system recognized another order being placed before the “back up” order. We can certainly share your feedback about the system.

  6. Regular orders shouldn’t affect a Smart order. They should be completely separate. Other companies can do it, we should be able to also.

    My question: if I edit a Smart order before the process date, will it cancel that months order?

    1. If you edit your Smart Order, that newly edited Smart Order will become your Smart Order for the month. It does not get cancelled; it just gets amended to your desired change.

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